TECHNICAL SUPPORT & NETWORK ANALYST
me : firstname.lastname@example.org
Working in an IT Group re internal IT and external client support for
proprietary Energy Monitoring and Targeting Software in a London (UK)
based Energy Consultancy .
Degree educated at King's College, 4 Open University Courses passed
as well in I.T. Directly accountable for management of several blue chip,
local council and government clients. Experienced IT Support Analyst
and Technical Support Manager. Proven inter-personal, team building and
up front client liaison and negotiating skills. Team Manager used to
interviewing, training, motivating and appraising support staff.
Specialising in databases, object oriented software technology, software
testing and learning web design using MX Studio 2004 Dreamweaver and
Skills and courses passed include:
Arts Degree from Kings College, 2nd Class, Honours
Open University CCI Postgraduate courses
OU - Object Oriented Software Technology (Java 2 )
OU - Relational Database Technology (SQL Server & SQL/Design)
OU - Fundamentals of Computing M201
OU - Structured Programming and Programming Languages M353
Access 2002 to level IT2, Frontpage 2002 to level IT2/3, Word 2002 to
Windows XP, Office XP (all 8) , IE, Netscape Communicator, Anti - Virus,
Maximiser, Web Utilities (ping, tracert, CuteFTP, msconfig etc), Firewalls
Windows 2003 Server, Internet Information Server, SQL Server 2000, Access,
Word, Excel, PowerPoint, Outlook, FrontPage, Composer, Photoshop, Photodraw,
Paintshop Pro, Dreamweaver Studio MX 2004 including Fireworks.
Networking protocols used: http, ftp, smtp, pop, tcp/ip, pptp,
DNS configuration, web server set up (Apache), firewall config., XP box
builds, Windows 2003 server builds. Router and hub config. Firewall
Well versed in Microsoft Office 2003 Server, Windows 2000/XP support.
Previous employers include 3M UK PLC, P&P Corporate Systems Ltd & EnTech
Energy Consultants Ltd. Contract work includes professional 2nd level
desktop Technical Support including top level network support for Amicus
HQ in Kent, UK and family or professional's own web sites.
I offer reliability, stability (3 main employers in my career) and
technical proficiency. Client testimonials available on request and
full CV. Currently seeking Saturday work only.
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©2004 Alan Sealy - Sealy Web Sites
Saturday work - IT Technical Support and/or web design work only.
|Please E mail me
if you need a personal web site and you are based in the UK.
I will then send you my rates.
I am currently learning Fireworks in the Macromedia MX Studio 2004
suite of products.
Sealy Web Sites